Trans Studio Labs SL, with CIF number B04976429 and address at Calle Peña Montañesa 10, 22300 Barbastro (Huesca), is the owner of the website www.simtraonline.com and is responsible for the processing of personal data provided by users through this website.
Trans Studio Labs SL. informs the users of this website about its policy regarding the treatment and protection of the personal data of users and clients that may be collected through browsing and use of this website.
The purpose of this document is to inform users about what we do with their personal data, how it is collected, what it is used for, the rights they have and all the necessary information established by current legislation.
The owner is responsible for the personal data that are collected through browsing and use of this website in accordance with the requirements established by the REGULATION (UE) 2016/679 data protection of natural persons as well as in accordance with the Law 34/2002 of 11 July 2002 on Information Society Services and Electronic Commerce. (LSSI-CE).
By using this website we understand that you have read and understood the information set out in relation to the processing of your personal data.
The controller applies the principle of active responsibility in the processing of personal data, maintaining a constant updating and promotion of the continuous improvement of the data protection system in accordance with the applicable legal requirements, guaranteeing in any case:
* respect for the fundamental rights and freedoms of natural personsThe purpose of this document is to inform users about what we do with their personal data, how it is collected, what it is used for, the rights they have and all the necessary legal information established by current legislation.
The personal data processed are those provided by users through the forms available on this website and are the minimum required to be able to:
* send you information about our products / services
* to answer queries.
* to process orders, as well as to be able to prepare the corresponding invoices, report on the status of orders, deal with complaints and any other management derived from the provision of the service carried out through this website.
These purposes are based on legal principles for processing data collected under current legislation: for the performance of a contract or the provision of a service to users, for the fulfilment of legal obligations, for legitimate interest and with the consent of users.
The personal data collected through the contact web form is used to deal with any enquiry made by the user through the same.
The personal data collected in the order form is used to process the data necessary for the correct management of your orders.
The processing of data is legitimised by the consent that you give us by expressly accepting the conditions of the processing informed through this privacy policy.
The personal data obtained through the web forms are recorded and stored on electronic media controlled and supervised by the data controller.
Your personal data will not be communicated to third parties, except when such communication of data is covered by a legal obligation or when for the correct provision of the service or the execution of the contract it is necessary to communicate your data to other data controllers such as other companies of the group or data processors involved in the provision of the service.
For cases in which the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only take place if the user has given his or her express consent.
Strict criteria are maintained for the selection of data processors and the contractual commitment to each of them to comply with and enforce compliance with data protection obligations.
In the event of international data transfers Trans Studio Labs SL will ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that the necessary contractual, technical and organisational measures, such as the standard contractual clauses approved by the European Commission, are applied.
You can obtain more information about the processing of personal data from our organisation by requesting it by e-mail: info@simtraonline.com
The supports have the necessary technical and organisational measures to guarantee the confidentiality and conservation of the personal data obtained through the website.
The personal data collected from the website are processed using HTML protocol with a valid SSL certificate.
The staff involved in data processing operations: access, editing, deletion, etc... are qualified, trained and committed to this data protection policy.
The personal data obtained through the contact form will be kept for the time necessary to deal with the request/query made.
Personal data obtained through the order form will be kept for as long as there is a contractual and/or commercial relationship with you or as long as you do not exercise your right to delete, cancel and/or limit the processing of your data.
Once the contractual relationship has expired, we will keep the information duly blocked, without making any use of it, for as long as it may be necessary for the exercise or defence of claims, or for any type of judicial, legal or contractual liability that may arise from its processing, which must be attended to and for which its recovery is necessary.
If you have expressly agreed to receive marketing information from us, we will retain your contact details until you have informed us of your decision to opt out of receiving marketing information from us.
The Data Protection Officer is responsible for ensuring compliance with data protection regulations, in order to resolve doubts about the privacy policy and to consult on the processing of personal data. He/she must also be contacted to file complaints regarding the processing of personal data as well as to exercise the rights recognised to data subjects with respect to their personal data.
We do not normally make automatic decisions, but when we do we will make it clear that such a decision is being made. However, Trans Studio Labs SL collects several sections dedicated to the personalisation of services in order to display personalised advertising when you enter its website and also to send personalised communications.
Trans Studio Labs SL recognises the possibility of profiling in order to improve its product offering or to personalise the sending of commercial offers or to provide a more personalised service to the customer.
If you have given your consent for your data to be used for advertising purposes and you no longer wish to receive advertising, you can revoke your consent at any time by sending an e-mail to the e-mail address of the person in charge. info@simtraonline.com
We may change the information contained in this Privacy and Cookie Policy from time to time. If we do so, we will notify you in a variety of ways through the Platform (for example, through a banner, pop-up or push notification), or we will notify you at your email address when the change in question is significant to your privacy, so that you can review the changes, assess them and, if appropriate, object or unsubscribe to any service or functionality. In any event, we encourage you to review this Privacy and Cookie Policy from time to time for any minor changes or interactive enhancements.
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